Performance management and measurement
FM:Interact is an integrated suite of powerful, web-based workplace management software products that enable organisations to share facilities information and manage processes enterprise-wide. FM:Interact can be accessed by workplace professionals and all employees using standard web browsers. With its intuitive interface, organisations have quick and easy access to key facilities information such as floor plans, reports, employee information and critical documents. Key capabilities of FM:Interact include: space management and chargebacks, project management, real estate portfolio management, asset management, strategic planning and restacking, move management, service requests and maintenance management, BIM integration, sustainability initiatives and building performance tracking, and seamless integration with AutoCAD® and Autodesk Revit®.
FM:Interact helps organisations:
manage space and occupancy across multiple locations
manage projects including tracking budgets, vendor time and important milestones
access property information with a simple point and click map-based interface
run live reports, view floor plans, and search archived drawings and critical documents
share facilities information enterprise-wide
dynamically search for employees and related information
streamline project, maintenance and move processes
provide responsive and efficient customer service, and
manage events and room bookings with an EMS module
Customers have reported impressive results after implementing FM:Interact, including:
reduced occupancy costs by 15 percent
reduced churn rate from 225 percent to 60 percent
increased onboarding capacity by 60 percent
enterprise productivity savings of $1.5 million per year
increased customer satisfaction rate to 97 percent, and
reduced move and service request lead time by 88 percent.
Call Don Hitchcock at Advanced Spatial technologies today at +61 8 9367 2888 to set up a demonstration of FM:Interact and see how it can help your organisation improve customer service, reduce costs and increase productivity enterprise-wide.
ASt is an Autodesk preferred industry partner for facilities management solutions in ANZ and Asia.
ARCHIBUS is the number one global provider of real estate, infrastructure, and facilities management solutions, with the total annual expenditures for ARCHIBUS-related products and services valued at over $2.1 billion (USD). Through effective innovation and business transformation, ARCHIBUS users save their organisations over $100 billion annually.
With ARCHIBUS, organisations can use a single, comprehensive, integrated solution to make informed strategic decisions that optimise return on investment (ROI) and return on assets (ROA), lower asset lifecycle costs, and increase enterprise-wide productivity and profitability. ARCHIBUS is the worldwide proponent for the creation of ubiquitous environmental sustainability. For more than 30 years, ARCHIBUS has dominated the global real estate, infrastructure and facilities management automation market with a market share of over 94 percent.
More than 4,000,000 ARCHIBUS users collectively manage over 15,000,000 buildings and properties, with organisations reporting facilities-related cost savings as high as 34 percent. With over 1600 ARCHIBUS Business Partners, local and regional support worldwide is available in over 190 countries and 30 languages. Headquartered in Boston, Massachusetts, ARCHIBUS has pioneered computer-aided real estate, infrastructure and facilities management technologies since 1982. Visit www.archibus.com for more information.
At ICAD Consultants, we utilise our expertise to offer a full range of ARCHIBUS Total Infrastructure FM solutions in the following areas:
Real property and lease management
Space management, room booking and hoteling
Move management and fleet management
Building operations management – CMMS
Furniture and equipment management
Condition assessment and PDA
Environmental sustainability assessment
Telecommunications and cable management
Capital budgeting and project management
Web portal solutions – dashboard and scoreboard
Automated Logic’s WebCTRL is a Building Automation System that utilises BACnet open protocol.
Energy Reports is a JAVA application that runs concurrently with WebCTRL, offering access to key environmental reports through Internet Explorer or Firefox browsers.
All consumption and demand data for electricity, gas, oil, steam, water and chilled water is stored in a dedicated industry standard database.
Metered energy sources are easily configured and assigned to building or area levels in the Energy Reports user tree. Designed for use in single- or multiple-building campuses,
Energy Reports plugs directly into existing WebCTRL systems with minimal setup, and it is ideal for WebCTRL retrofit or new construction projects.
Energy Reports enables users to compare energy consumption or demand over different periods with drop-down menus or to create custom periods using the calendar control. Dynamic and animated three-dimensional colour graphs are quickly rendered in bar, line, pie, or tabular data format. A single mouse click enables the user to normalize consumption data, convert to cost in terms of currency or carbon dioxide emissions or change engineering units on the fly!
Energy consumption can be benchmarked and compared to validated data or to similar buildings in your area using a simple animated toolbar. Similarly, occupied vs. unoccupied building energy usage can be differentiated visually.
And to make operations even easier, Energy Reports includes a Report Manager so that recurring monthly, quarterly or yearly reports can be scheduled and automatically sent to designated personnel via email in Adobe PDF and/or Microsoft Excel format.
These products are in current use worldwide, including many LEED Platinum certified and Australian 6 Star Green Star buildings in Australia and Asia Pacific region.
BEIMS is Australia’s premier facilities management software, delivering comprehensive yet affordable solutions to reduce costs, lift service levels and optimise asset performance. Flexible and easy to use, BEIMS is fully configurable with an extensive range of modular functionality.
Enables comprehensive recording of asset service histories, asset fi nancial information, contract details, warranties and asset components including a hierarchical asset tree structure.
Depreciation, acquisition and replacement forecast reporting.
Work order management:
Record job details, delegate tasks, track costs and allocate staff and materials.
Create and dispatch ad hoc maintenance requests in less than 15 seconds.
Record all purchase, invoice, internal stores and labour costs.
Attach reports, drawings, images and photos to elements within BEIMS.
Flexible and visual calendar-based system to effectively manage planned maintenance, essential services and compliance obligations.
Set up schedules 12 or more months in advance and BEIMS will generate and dispatch work orders at appropriate times.
Clients can report faults and request work via the web, reducing phone calls by 80 percent or more.
View request statuses and actions taken directly within BEIMS or via automated email feedback.
Improve workfow, simplify record keeping and save time by allowing contractors to access, assign and sign off work orders via the web.
Action work orders, conduct essential service inspections and asset condition audits all from your Pocket PC.
Building condition assessment:
Record and report on critical aspects of buildings.
Assists with lifecycle costing, maintenance routine scheduling and budgetary submissions.
200+ standard reports and graphs:
Extensive and customisable reporting.
Coupled with a proven implementation methodology, workflow advice, practical training and on-going support services, BEIMS provides a fully integrated FM solution. For an information pack or demonstration, contact us today.
CiMAS Technologies gives the facilities management sector the ability to capture, monitor, manage and report on multiple layers of data. From simple service delivery and compliance audits to more complex asset management and scheduling, CiMAS 7.0 has been enhanced to make your experience better and easier from multiple platforms.
New features in CiMAS 7
Android and iPad user friendly
Works on smartphones
Time in attendance capable
Many of our clients say this makes the world of difference for contract management.
It will allow you to:
more effectively manage contracts
manage service compliance
carry out annual building compliance audits
know that your contractors were on site for the time they billed you for, and
upload and view reports in real time.
Our clients include:
University of Western Australia
Australian National University
Edith Cowan University
City of Wyndham
City of Belmont, and
Water Corporation of WA.
Developed in Australia, our team works with users during implementation and provides training so that uptake is quick and return on investment is maximised.
Call now for a demo.
The unique “myBuildings” suite of products enables Core Vision to be the undisputed leader in web, mobile and app-based software solutions, exclusively to the property sector. Core Vision’s client base includes commercial (office buildings), retail, residential, industrial, educational and healthcare properties as well as hotels & resorts. “myBuildings” is being used directly by organisations who do “in house” management of their own properties and by service providers on behalf of property owners.
Benefits of “myBuildings”:
All stakeholders of a property – whether they are Occupants, Service Contractors, Owners or Managers – benefit from the use of Core Vision’s efficient solution. These benefits include:
– Reduced operational costs
– Increased efficiency
– Improved Tenant Service
– Brand reinforcement
* Enablement of property websites
– Optimisation and standardisation of processes including authorisations
– Improved compliance
– Increase safety (real-time access to OH&S information)
– Performance improvement (measure KPIs)
– Self-service portal
– State-of-the-art Work Request System addressing preventative maintenance and ad-hoc work requests incl. cost tracking
– Workflow automation
– Fully integrated Asset Lifecycle Management
– Quote Request Management
– Communication management (incl. concierge services)
– Contractor Management incl. insurance / work permit management and “myBuildings“ Contractor Check-in App to monitor and control on site work by contractors
– “myBuildings“ Forms App to help standardise data collection, checklists etc.
– Facility bookings
– Efficiently communication tools for managers, contractors and occupants to ensure seamless information flow 24/7 incl. alert messages and reminders
– Property specific Document Management System to store and share important information such as maintenance reports, emergency procedures, incident reports, hazards and warnings etc.
– Reports and Statistics (live view)
– Satisfaction surveys with integrated feedback mechanism
– User authorisation model
Benefits of Core Vision:
– Constant product development to add value to our suite of products
– “myBuildings“ supports all types of devices incl. desktop PCs, laptops, tablets and mobile phones (iOS & Android)
– Integration to existing ERP/financial systems
– Easy, quick and painless to implement
– Minimal training required
– Flexible and fully customisable
– No lock-in contracts
For more information, please get in touch and organise a software demonstration today.
Scientia Space Manager
Scientia’s Space Manager is a total space management solution for all Facilities Management requirements. The solution has been able to cover management of all property and workspace assets throughout the lifecycle from Design to Operation.
The intelligent graphical model at the heart of our solutions ensures that information is accurate and up-to-date, that the systems are straightforward to use, and that the information will have visual impact throughout the organization.
Clients who require an administration service turn to our Service Centre where we provide a ‘one stop’ service. This includes everything from application hosting (ASP) and data hosting, through to process administration for space planning, cross charging, asset management, lease management, KPI/Benchmark reporting, management information and much more.
Scientia Facilities & Maintenance Manager
As demands on your time increase, you need an efficient, paperless, maintenance tracking process that provides real-time information to your team and key contractors. By providing a workflow application based on recognised best practise procedures for the selected operating environment our system is the solution to your ongoing needs.
Scientia’s Facilties and Maintenance Manager system is a comprehensive facilities management and reactive maintenance tracking system that can be readily optimized for different areas of portfolio management, including universities, local authorities, NHS trusts, housing associations and commercial operations.
The system design incorporates defined user classes (each with specific permissions), comprehensive reporting / auditing functionality and mobile data gathering capabilities, that enable users to track, manage and report on all of their reactive maintenance activity.
Scientia Syllabus Plus Enterprise
Syllabus Plus is our suite of software tools for further and higher education and training delivery, which can optimise timetabling around students’ module choices, staff preferences and the strategic goals of the institution. Syllabus Plus is now used in over 450 higher and further education institutions in 24 countries and has been selected by 25 of the top 100 Universities in the World.
Scientia Cyon: For people who want to be in Control
FM Innovations (FMI) is the only Australian-owned software company to take your facilities management and property management objectives and tailor a software system that measurably helps you achieve them. FMI has developed a powerful, simple to use suite of software called WSMenterprise® to cover every aspect of your property facilities management needs. The WSMenterprise® system combines all aspects of facilities and property management, including:
relocation and churn management
works management (ad-hoc and planned maintenance schedules)
room booking management
vehicle management, and
WSMenterprise® is a simple to use, flexible yet comprehensive, state- of-the-art desktop and web-based software product with your needs at the forefront of our design. FM Innovations has built into WSM ‘implied intelligence’, creating a new benchmark when it comes to facilities management software. WSM delivers automation, information flow and detailed operational statistics with graphs for executive level reporting
in a customisable database that is easy to use. The WSMenterprise® modules have an intuitive interface and user-friendly design that is robust enough to either stand alone or be integrated with disparate corporate systems.
WSM is flexible and adaptable, cost effective to implement and painless to migrate. Within three months, you should expect your corporate objectives to be addressed, and your ROI should be reached within months. FMI has won and retained large contracts with both State Government agencies and national corporations, and looks forward to continuing to lead the way in providing unique solutions to this market.
Our clients include:
CB Richard Ellis
UMS (Urban Maintenance Systems)
NSW Health Department
St Vincent de Paul
The Salvation Army
fm performance ideas! (fmpi) optimises your operations through supplier, risk, asset and environmental management. Our services include SmartSight FM Performance Management and BIM.FM (Building Information for Facility Management). Our software is backed by a complete suite of services to deliver exceptional value to your organisation from FM consultants, analysts and hosting services, to call centre infrastructure and developers.
Supplier performance management; we gather auditable data to ensure your suppliers are meeting their KPI and compliance requirements. Feed this vital information into review and tender processes to continually improve efficiency and effectiveness, saving you money.
Smart, guided decision making; get vital knowledge out of staff heads and into a repeatable, reliable system that guides them through the job logging process, resulting in reduced call volumes and productivity improvements;
Flexibility to log planned/unplanned maintenance and essential service requests online, via email or through a call centre;
Auto service request prioritisation and allocation; so you only pay for genuine high priority work;
Visibility and control for your FM’s, help desk and suppliers through online portals;
Effective decision-making from accurate, real time reporting; and
Peace of mind; seamless integration with mobile devices, financial and asset management systems.
SmartSight’s measurable benefits:
Cost control – only pay for what you get, suppliers no longer “pull the wool over your eyes”;
Maximise performance – track and action supplier, environmental and asset data;
Reduce risk – accurate, timely information prevents public liability / OH&S issues and our software-as-a-service (SaaS) model avoids capital outlay and IT hassles.
BIM.FM leverages rich building information captured in design and construction phases to deliver value over the entire life of a facility. fmpi is the Australasian distributor for world-leading 3D BIM software EcoDomus FM and EcoDomus PM.
The success of FSI is based on strong brand identity, combined with constant product development to add value to our market-leading product range, which includes Concept Evolution Facilities Management Software and FSI GO Workforce Mobility.
FSI focuses on developing truly integrated workplace systems to enhance the client experience and helps to boost productivity, streamline business processes, support improved performance and increase profitability, in organisations of every type and size.
Concept Evolution: a completely web-based CAFM solution that merges powerful functionality with sophisticated technology to extend facilities management across borders, and optimises process efficiency, accuracy and productivity throughout the lifecycle. With its standard web browser, it is straightforward to use and gives a single, integrated cross-portfolio view of facilities and maintenance activities, schedules and contracts.
FSI GO: a software platform for Mobile Application development. Providing flexibility and agility, build fully customised mobile solutions, extending the functionality of both Concept Evolution and third party integrated systems across the client’s organisation. FSI GO supports mixed environment Smart Phones and tablets, plus ‘bring your own’ device, and the FSI GO App is available to download from the Apple, Windows and Google Play stores.
Core functions include:
Asset register and planned maintenance
Hazards and warnings
Reports and statistics
Some modules include:
Workflow automation/integration engine
Standard Mobile Apps include:
Task Management, incl. photos and signatures
Audits and Surveys
Ad Hoc Task creation
Porters and Supervisors App
FSI (FM Solutions) Limited YouTube channel – https://www.youtube.com/channel/UCK6riu21Hsw5aonqidgQo1A
FSI – Concept CAFM – https://twitter.com/ConceptCAFM/
PHONE: 1800 557 343
All the tools to operate, maintain and dispose of your enterprise assets more effectively.
Built on a single software platform, the IBM® Maximo® Asset Management solution delivers a comprehensive view of all asset types – production, facilities, transportation and IT – across your whole enterprise. This holistic perspective allows you to see all your assets, as well as identify any untapped potential within them. It also allows for the sharing and enforcement of best practices, inventory, resources and personnel, which can help you to optimise the performance of those assets and maximise their return on your investment.
Key features and benefits:
– Asset management – achieve the control you need to more efficiently track and manage asset and location data throughout the asset lifecycle
– Work management – manage both planned and unplanned work activities, from initial request to completion, as well as the recording of actuals
– Service management – define service offerings, establish service level agreements, proactively monitor service level delivery and implement escalation procedures
– Contract management – gain complete support for purchase, lease, rental, warranty, labour rate, software, master, blanket and user-defined contracts
– Inventory management – know the details of asset-related inventory and its usage including what, when, where, how many, and how valuable
– Procurement management – support all the phases of enterprise-wide procurement such as direct purchasing and inventory replenishment.
Established in 1998, IFM was inaugurated as a result of a decision to separate the business focus of Perth Cadcentre, into two business platforms, the later Integrated Facility Management (IFM) facilitating the sale, supply, integration, implementation and development of space, facility, asset, maintenance, GIS and BIM Software Solutions and Systems.
Today IFM is also well recognised for software development skill in rapid development solutions, especially web enabled, enquiry based solutions that facilitate user friendly reporting options and access to view data and information back end of large enterprise systems.
Today our customer base includes, many universities, hospitals and health organisations, retirement and aged care villages, local government councils, corporate and private organisations and more.
IFM is the master distributor for Cadcorp™ GIS and SIS products (has been since 2002), a reseller for Archibus FM Products since 1998, a reseller of EcoDomus™ PM, FM & BIM products since 2015 and the developer and master distributor of our own IP, developed user friendly web application, enquiry based software; called SISfm™ (Spatial Information Solution for FM).
SISfm™: a web enabled software platform with a suite of Mobile Applications, Room Enquiry, Map Enquiry, Room Bookings, Move Manager, People Manager, Report Maker, Work Request, Map Mobile and Way Finding. This innovative user friendly platform sits on top of your other business systems and draws data, information, documents, diagrams, CAD plans, layered and themed information into a compiled report, that merges all to enable all attributes (a single source of truth) to be in a single view for analysis. (Available on Apple and Android Smart Phones and devices.)
Cadcorp™ products include: Cadcorp™, SIS™, mSIS™, Web Map layers™ (WML), GeognoSIS™, PostGIS™. Refer to: https://www.cadcorp.com/products/
EcoDomus™ software provides a ‘Common Data Environment’ for all relevant types of information. It gives a 3D view of facilities in an easy-to-use format for facility managers that links the Asset Information Model (in BIM) with real-time facility operations data acquired by meters and sensors (Building Management Systems, BMS) and facility management (FM) software. This allows for intelligent analysis of a building’s performance and supports better maintenance practices, resulting in significant reductions in labour hours and energy use. Ecodomus™ PM, FM and BIM, COBie™, Lifecycle BIM, BIM4FM, IFC, Revit™.
Refer to: http://ecodomus.com/about-us/
IFM’s skilled staff have the knowledge and know-how to assist you with all levels of integration and implementation tasks. Our goal is to help you understand your options and facilitate a successful outcome that will be useful to all. We’re happy to mentor and or partner with you at all levels, from simple solutions to enterprise wide solutions.
Single solutions to enterprise-wide, integrated workplace systems and mobile application options, integrating options that facilitate your special needs to help boost productivity and streamline business processes and improve performance and productivity.
SISfm™ Core functions include:
Site and building location, layout
Room location, measurement and room asset detail look up
Fire and emergency information and facilities location
Utilities and services location and information
People and occupancy
Room usage and utilisation
Hazards and Risk management
Document management, includes photographs and diagrams
Print and Reporting
Helpdesk & user friendly dashboard
Self-service portals, live view
Maintenance workflow automation/ integration
Reports and statistics
Task management and Quotes, and
Role configured access portal.
Business Website Address: http://www.integratedfm.com.au
Business Phone Number: NSW: (02) 9264 1946
WA: (08) 9472 6886
Enter your State: Australia-wide (including NZ).
You want a maintenance system that’s easy to use, effective and affordable. MEX is leading the way in computerised maintenance management systems and innovation. The latest member of the MEX Suite, MEX v 14 is the next generation of the MEX CMMS and is now fully browser based. Running off Microsoft’s Silverlight, v 14 boasts great speeds and will greatly improve the productivity of any company.
MEX provides maintenance solutions to over 5000 users worldwide, including Mirvac, Hilton and Sydney Olympic Park, in industries as diverse as mining and minerals, light and heavy manufacturing, food processing and manufacturing, hotels, resorts, hospitals and government.
Our customers have achieved measurable results in their asset-intensive businesses with MEX, and continue to be at the forefront of the maintenance industry.
In terms of ability, MEX’s facilities and maintenance capabilities stand strong with supporting applications in the form of an asset register, preventative maintenance scheduling, work orders, history, inventory, stores and reporting, which complete the system perfectly.
MEX is an affordable CMMS that is flexible and easy to use. Combined with the use of an iPad, iPhone or even iPod, you can control your facility’s maintenance by managing and recording everything at your fingertips. The deployment of MEX has never been easier. With a one- click installation and seamless periodic updates, users will spend less time worrying about the implementation of the software package and its updates, and concentrate more on what matters the most – their assets.
Total control centre for your maintenance operation
Reduce facilities maintenance costs
Ensure assets are monitored and maintained
Easy to set up preventative maintenance and inspection schedules
Seamless iPad integration with offline capability
To download a free trial of the MEX software visit www.mex.com.au.
myFLO is a work order management system designed to streamline business process workflow for service-based companies. myFLO allows staff in the field to perform more tasks in less time via a handheld smartphone or device. Admin staff and customers are able to view job progress in real time. Information is only entered once and referenced multiple times. myFLO has been developed for small, medium and large enterprise customers and is designed to grow with your business. myFLO manages and monitors information flow from the initial enquiry/project task all the way through to invoicing and payments.
myFLO’s in-field report building function allows businesses to define their own risk assessments and inspection reports tailored to particular job types.
myFLO enables you to spend less time in your business and more time on your business.
myFLO key features
Customisable risk assessment and inspection reporting
Induction and certification management
Customisable customer survey
MYOB and Quickbooks integration
Credit card payment integration
Quoting and invoicing
myFlo key benefits
Reduce administration costs
Real-time information flow
Real-time KPI monitoring
Integrated staff, client and contractor portals
Provide up-to-date job statuses to clients
Budgeting and forecasting assistance
Improve service levels
Reduce response times
Reduce admin costs
Pronto Software has been developing award-winning business management software for over 30 years. With in-built intelligence, flexibility and an easy-to-use interface, our flagship product, Pronto Xi enables users to discover rich business insights.
Pronto believes in the power of actively listening to clients, adapting our product to meet their needs and finally revealing the best solution. It’s how we continually surpass client expectations, delivering moments of utter surprise and delight.
Pronto Xi forms the heart of a powerful system that we adapt to suit your specific needs. So, however your business grows and develops, so too does our software. One system, every step of the way.
From maintenance management to project costing, manufacturing to inventory, Pronto Xi provides a range of modules to simplify your business. Our product can be configured to complement just about every aspect of your business. We can help you examine your business in more detail so you can increase productivity, lower costs and simplify tasks.
All of our products are backed by adaptable and dependable support and service. Our friendly, experienced staff is always on hand to make sure you’re getting the most out of your software.
Handle the full life cycle of your service calls efficiently and share all call information through a user-friendly web portal. Customise and automate your project costing processes so you can focus on the job at hand without getting buried in paperwork.
Pronto Xi Service Scheduler dramatically increases the operational efficiency of your service centre by optimising dispatcher productivity with up-to-date call status and easy engineer allocation. Pronto Xi Service Connect is specifically designed for the service industry. It enables customers to track their own service calls and enter information via a secure web portal, streamlining data management. Pronto Xi Project Costing Management makes it easy for you to track a project or job from quotation through to completion, with many of the tedious areas of project quotation automated.
Pronto Xi Service Management takes care of daily tracking tasks for your service business so you can focus on providing exceptional care for your clients. Pronto Xi Maintenance Management effectively reduces your company’s maintenance and operating costs by maximising planning and control of your plant maintenance activities.
Pronto Xi Tender Management balances the numbers for future prospects by forecasting probable contract values and margins alongside your current jobs and contracts. Pronto Xi Rental Management helps you streamline your rental processes. Rental contracts are fully traceable and integration with Pronto Xi Financials makes invoicing simple.