Service Works Global (QFM Software)
Service Works Global is an international expert solutions provider of comprehensive, facilities, property and workplace management software.
With over $175 billion of assets managed using its software, Service Works Global has been at the forefront of innovation and best practice for over 15 years. Its expertise is in facilities management and, in particular, software to manage PPP contracts, where it is established as the global leader in service delivery and operational performance management software, securing data integrity, contract transparency and auditability for all PPP stakeholders.
The company’s flagship software, QFM, is an integrated range of modular management tools, which optimise the operational efficiency of asset, building and service activities, maximise workforce productivity, support sustainability strategies and deliver measurable cost savings across facilities management operations.
The company provides a broad range of consultancy, training and support services to complement its range of software solutions.
QFM software features
Facilities management (including planned and preventative maintenance, asset OH&S, contractor management)
Real-time facilities management helpdesk application
Fully web-based solution enabling contractor and self service access
Mobile workforce management via handheld PDA/smartphone/tablet device
PPP systems with integrated automated payment mechanism
Bookings (including room, visitor and accommodation)
Comprehensive reporting suite including graphical reporting tools
QFM includes web and mobile smartphone/tablet deployment options, which blend powerful system functionality with the latest technology to ensure real-time, critical information is available to users in any location, at any time. QFM offers a centralised view of all activities, giving the capability to track and analyse portfolio-wide performance, streamline facilities management processes and generate sustainable cost savings.
QFM is equipped with an extensive range of user-configurable options to tailor workflows to suit a broad range of businesses. The software’s inherent flexibility enables it to be seamlessly integrated with BMS controls, third party ERP, HR and finance systems.
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Listing Title: Service Works Global (QFM Software)