24-hour office access most important feature for workers

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New findings from The Instant Group explore occupier expectations across the APAC region and their perceived business value-drivers.

Fewer people are following the route of the ‘traditional’ nine to five workday, particularly as the freelancing industry continues to thrive. As a result, access to the office at all times has become an increasingly important feature, even if it’s an infrequently used service.

In fact, the research shows respondents place more value in facilities that make things more convenient and easier at work, instead of novelty amenities such as pet-friendly environments and bars.

The survey included 500 respondents, with age and company size split as follows:


Under 25 – 6 percent

25-35 – 40 percent

35-45 – 35 percent

Over 45 – 19 percent

Company size:

Freelance – 2 percent

Start-up – 13 percent

Small to medium – 34 percent

Corporate – 52 percent

While the more desirable features sought by businesses are those often found in larger conventional office environments, childcare facilities and pet-friendly environments were among the lowest ranking amenities despite these features supposedly appealing to today’s millennial audience.

As businesses pay closer attention to wellbeing and mental health at work, 80 percent of occupiers believe that a relaxation space added value to their businesses. With the average person spending more than 90,000 hours of their lifetime at work, creating a ‘living’ space at work is growing in popularity. Although few locations in the APAC region are providing these spaces, 85 percent say it is a valuable addition.

Childcare services are now being offered by a small number of large corporate organisations globally, however, this is still a very niche service. Nonetheless, 80 percent of respondents with children admitted they would consider using the service should it be offered.

When it comes to health services, over half of respondents state the provision of health services, such as onsite drop-in clinics or private healthcare schemes added value to a workspace.

“For flexible  space users, additional services can offer a host of appealing benefits. For SMEs and individuals – a key customer base of flexible space providers – healthcare schemes, in particular, came up as an important potential benefit,” says James Rankin, head of research and insight at The Instant Group.

“In addition to driving a more cost-effective solution, a flexible provider with multiple clients could also eliminate the stress and complexity of managing such schemes from their occupiers, many of who already juggle multiple roles within their companies.”

Image: Photo by Austin Distel on Unsplash

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