In this issue, FM Workspace360 looks at the Workwell technology platform and how this new app is changing the way employees work and thrive within their facilities. By TIFFANY PACZEK.
When we spend upwards of 40 hours per week at our full-time job (often many more) it’s imperative for our health and happiness that we enjoy what we do and the workspace in which we do it.
In order to help achieve this, leading real estate group Mirvac has partnered with property technology company Workwell to create and launch a new mobile app, which has been designed to build a sense of community and connection within the workplace.
Workwell is a technology platform that centralises access to all building and customer services, and is a tool that is highly beneficial to employees and building users. It covers and makes easier commonplace facility occurrences such as finding and purchasing coffees, booking a car parking space and reserving a meeting room, and can even be used to set up exercise groups (for example, a running club) or find a colleague to eat lunch with.
The Workwell app helps employees to build their networks and fosters a sense of community within workplace precincts and between the staff. It has been successfully deployed in over 100 large corporations worldwide, including the US and Europe, and is expanding into Australia with the help of Mirvac in this Australian-first partnership.
The app is launching in early 2019 across Mirvac’s flagship commercial and industrial buildings, including:
- EY Centre at 200 George Street, Sydney
- 367 Collins Street, Melbourne, and
- Calibre Industrial Estate, Western Sydney.
The app has been tailored for the Australian market and will then be rolled out across the rest of Mirvac’s portfolio.
Paul Edwards, Mirvac’s general manager of Workplace Experiences, says, “Employee experience underpins the future of work and is redefining how we think about reimagining the communities we create. It’s crucial to improving engagement, collaboration, loyalty and well-being in the workplace. Our partnership with Workwell will help us foster community within all of our buildings, positively impacting on the experiences we deliver.”
There can be a host of difficulties when working in a building or an office facility, the likes of which Workwell aims to reduce and dissipate entirely and, therefore, make office life easier for employees. It seeks to eliminate the need for employees to hunt through single-use apps to access the services available to them at work. Instead, the app centralises a variety of services onto one platform, including:
- childcare services
- human resources onboarding
- food and beverage deals
- company or building announcements
- group meets-ups
- car parking, and
- wellness classes.
Workwell has been developed as an open platform, which means new services from Mirvac and its customers can be frequently added in to ensure that it’s always up-to-date. The app will also gather data on how the occupants are using the building, providing valuable insights to help improve the employee experience.
“We’re committed to creating Australia’s most intelligent buildings with the latest technology that helps our customers be more efficient,” says Edwards. “Workwell was the perfect solution to streamline our tenants’ interaction with colleagues, the broader community, systems and building services, to help make their lives easier.”
From little things…
The Workwell app was conceived in 2015 in the US by Marie Schneegans, and the concept of it stemmed from when she was feeling isolated and lonely within her workplace, which led her to create a mobile app called ‘Never eat alone’. This app enabled employees of large corporations to locate and meet co-workers for lunch. It was highly successful in Europe and North America, and its positive customer feedback led Schneegans to expand its scope, transforming it into Workwell.
Co-founder of Workwell, Paul Dupuy, says, “We are proud to partner with Mirvac to launch Workwell in Australia and roll out the app across its extensive national portfolio of commercial buildings. Mirvac was a natural fit for us due to the high quality of its buildings and forward-thinking approach to workplace creation.
“The collaborative partnership has enabled us to deliver on Mirvac’s specific needs. It’s clear that Mirvac is dedicated to improving the customer experience and communities within its buildings and we are pleased to help them achieve this.”
Workwell currently operates in 10 countries, with its headquarters in the US and offices in New York, Paris and now Sydney.
This was originally published in the Apr/May 2019 issue of FM Magazine.