Over half of Aussie facilities managers want a pay rise, says Hays Salary Guide

by Sophie Berrill
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Hays Salary Guide

Sixty-three percent of Australian facilities managers intend to ask for a pay rise, according to the latest Hays Salary Guide.

The guide covers the 2023/2024 financial year and examines views on salary and recruitment trends using survey responses collected from over 14,000 skilled professionals and organisations across Australia and New Zealand. 

The Hays Salary Guide has found that the majority (79 percent) of respondents working in facilities management believe pay rises should keep up with inflation.

The good news is, employers are looking to meet these demands – at least they say they are. Ninety-one percent of employers responded saying they will offer higher salaries.

What are FMs earning now?

Pay varies across the facilities management industry and according to location.

For example, a facilities manager typically earns the highest salary working in Brisbane, Gold Coast and the Sunshine Coast, at $120,000 (based on a 38-hour work week). Meanwhile, facilities managers working in regional New South Wales have the lowest typical salary at $82,000.

Operations managers tend to earn a little more. In Perth and Canberra, they’re typically on $133,000, while in regional Queensland that average salary goes down to $92,000. The Guide also breaks down salaries across soft services, such as for cleaning operations managers, security officers and facilities officers.

Pay rise intentions and expectations

There’s an appetite for higher pay in facilities management. The question is: how much higher?

Thirty-five percent of Australian FMs say a seven to 10 percent pay increase would reflect their performance. This was the most popular answer, followed closely by a three to six percent pay increase, which was selected by 32 percent of respondents.

Only nine percent of employers are willing to meet that higher expectation of a seven to 10 percent pay increase for employees in FM. The most popular survey response among employers was a less than three percent pay increase (40 percent). This was followed by 38 percent of employers saying they plan to award employees that three to six percent pay increase.

Higher pay to help skills shortage

Despite recent increases in both skilled migration and automation adoption, almost nine in ten (88 percent) organisations in Australia are now experiencing a skills shortage. This is being felt across the entire labour market, according to Hays,  impacting productivity, workloads, project delivery and employee turnover.

In FM, the top five jobs employers need to fill are project managers, followed by facilities managers, facilities coordinators, maintenance managers and building managers.

“It’s clear we’re heading for a skills recession as a shrinking talent pipeline threatens the effective operation and growth plans of organisations,” says Hays CEO Asia Pacific, Matthew Dickason.

 “With the skills shortage predicted to last well into the 2030s, employers must guard against the long-term impact.”

Three quarters of employers have offered higher salaries than planned to attract skilled candidates. In addition, 62 percent are upskilling staff to help overcome skills gaps, while 37 percent are considering employing or sponsoring overseas candidates, up from last year’s seven percent.  

 According to Hays, Diversity, Equity and Inclusion initiatives, streamlining the recruitment process and improving employer branding are other strategies employers have adopted.

For the full breakdown of the numbers, download the Hays Salary Guide.

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