Six months on: FM Innovation Awards Multi-Res Winner
FM Media is recognising and celebrating innovation and excellence within the facilities management industry through its FM Innovation Awards, the first of which was held in early 2018 and saw a ceremony and celebration on day one of the Total Facilities expo.
The inaugural awards celebrated five categories within FM: Healthcare, Workplace, Hospitality, Education and Multi-Residential, as well as crowning an Overall Winner.
The worthy winner of the Multi-Residential category was The Housing Authority (THA) of Western Australia for its Water Conservation Project, which was delivered and nominated by Spotless.
THA identified that many of its properties in the north and south-east metro regions consumed high levels of water, which, given the low-income tenants, resulted in water debts. It was a key challenge facing THA in providing affordable housing to its residents. Facility manager Spotless implemented an innovative IoT (Internet of Things) solution to this problem in the form of small, mobile sensors that capture consumption data remotely to monitor water usage in real time. It provides reports to its client outlining households that are likely to have unreported leaks and/or faults or to be over-consuming water.
Spotless’ goal was to leverage its IoT sensor solution to provide comprehensive data on water usage that THA can act on, ultimately achieving long-term environmental and financial benefits, and improving resident satisfaction.
Now six months on from the awards, FM Media catches up with Michael Leggett, government operations manager at Spotless, to discover what winning the award has meant for them.
FM Media: How did it feel to see THA and Spotless win the FM Innovation Award for Multi-Res?
Michael Leggett: We were immensely proud of winning the award. It was certainly reflective of the hard work and innovation that the contract team had been working on, and we were proud to see the hard work gratified through the award.
FM: What has it meant to you at Spotless?
ML: From our point of view I think it helps us engage our staff, and I guess it’s the ‘sexy’ part of FM, where you can think outside the box and really facilitate some creative thinking, which everyone seems to enjoy. So, from a contract that is very transactional and very black and white as such, it’s good to take people out of that and put them into a position where they can think be innovative.
And it’s fantastic for us to be supporting our client in such a positive way.
FM: Would you recommend for others to enter the next round of awards?
ML: Yes, I would. We got a lot out of it, and certainly the contract team and the people who were involved in the innovation were very pleased with the result, which was great – and it gives us a fair amount of employee satisfaction.
I think we received very positive outcomes [the FM Innovation Awards] from a people perspective; it was certainly satisfying for the people that worked on the project.
For more information on the FM Innovation Awards, submission guidelines or to enter the 2019 awards, visit www.fmmedia.com.au/fmawards.