The Service Manager

by FM Media

Company: The Service Manager
Phone: +61 2 9690 3888
Fax: +61 2 9690 3800
Address: Suite 2a Regent Street, Redfern 2016

TSM is the pioneer of field service software in Australia, with well over 25 years in the industry with branches and users both domestically and in 7 countries internationally. TSM has a proven track record in helping service companies uncover hidden profits they didn’t know they have.

TSM offers a practical, innovative and financially friendly business technology solution for service companies, which allows for its customers to make a substantial return on investment.

TSM has local research & development and has high deliverability levels of local customer support.

TSM accredited consultants ensure that installation and training are of a consistently high standard and that the maximum ROI in the software investment will be achieved.

Key Features & Benefits – supported by customer testimonials

  • Improvement in productivity by at least 20%
  • Doubling of field service staff without increasing administration overhead
  • Increase profits by $50,000 in the first year
  • Single point of entry for all jobs, quotes, invoices & stock
  • All information is updated in real time
  • Security levels and audit trails
  • Link related documents to job, customers or products
  • User configurable via multiple setup options
  • Manage contract or project jobs with stages, variations and retention invoicing
  • Cost centre with estimated vs actual cost reporting
  • Multi warehouse stock control
  • Serialised inventory
  • Multiple levels to suit business size – Pro, Enterprise, Lite
  • Remote mobility option
  • Accounting Interface with MYOB, QuickBooks and others

Future TSM
TSM is constantly under development with new features being added monthly. On the horizon is:-

IPAD / IPhone Applications
Construction Industry module
Integrated OH&S checklists
Cloud Computing

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