Known for acquiring and managing high-quality offices and warehouses across New South Wales and Queensland, Kingsmede has partnered with Facilio and adopted a computerised maintenance management system (CMMS) that guarantees peak operational visibility.
As Kingsmede currently oversees the management of 30 buildings, the private investment company required a CMMS platform that modernises building operations, adheres to regulatory compliance, facilitates exceptional tenant experiences and delivers financial accuracy.
Facilio offers property owners control and assurance
Kingsmede’s decision to collaborate with Facilio was in response to the company acknowledging numerous roadblocks to operational efficiency, including work orders, tenant requests, and manual spreadsheets being stuck in siloed systems and compliance gaps and regulatory exposure.
Additionally, Kingsmede attributed the arduous task of extracting lease expenses and maintenance costs from separate finance systems as responsible for reconciliation delays and payment discrepancies.
Facilio’s centralised platform overcomes fragmented systems and delivers real-time visibility and control across a company’s portfolio. The company’s co-founder Krishna Rangasamy says the company’s goal is to equip property owners with tools to lead and prosper.
“We help property owners and operators take control of their building operations,” he says.
“Our platform connects all aspects of property management, simplifying processes and enabling real-time decision-making.”
Providing remedies to roadblocks
Facilio’s CMMS has the ability to eliminate data siloes and enable seamless coordination between operations, finance and vendors. Kingmede’s head of asset and project management, Natashia Steed, says Facilio’s services have been readily embraced by the facilities management team.
“Facilio stood out for its ability to streamline processes, unify fragmented systems and foster a more connected and efficient way of working,” she says.
Kingsmede vows to increase efficiency, enrich the customer experience and accelerate financial performance. Facilio’s excellence in automating operations and enabling complete visibility was the antidote to bouts of operational inefficiency within Kingsmede’s facilities management team.
Facilio’s CMMS platform automates compliance tracking and streamlines tenant and vendor management, subsequently slashing risks and boosting service delivery.
Easy and accessible user experience
Facilio’s CMMS platform is simple to operate and requires minimal technical expertise. Steed reports that the team rejoices in the platform’s intuitive interface and real-time in-app notifications that allow for proactive, rather than reactive, responses to issues.
“The platform helps us stay on top of priority tasks and enhances communication with our customers and vendors, ensuring faster issue resolution,” she says.
By adopting Facilio as a technology partner, Kingsmede cites rewards such as faster problem resolution, accurate financial control and an absence of data silos.
Photography supplied.
